Screen dims to the 3%

Symptoms

  •  The brightness is dimming to the 3%

Environment

  • J10 screen is dim to the 3%

Cause

  • Photocell failure
  • Power supplies failure
  • Multifunction card failure

Resolution

  1. Check the light sensor status. If it shows brightness detected is 0, it could be photocell failure and replace new one.
  2. Check the multifunciton card , power supply and replace any components are faliure.

Work Around

KB ID: DD3526366


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