No communication to display, Drop down cable has failed.

Symptoms

  • "Communication Error!" appearing in the VCS dashboard.
  • Can communicate to display through Quick Connect input.
  • Cannot communicate to display when connected to the drop down cable.

Environment

  • Galaxy, Galaxy Pro or GS6 
  • Ethernet
  • Venus Control Suite
  • M-Series Hardware bridge

Cause

  • Drop down cable from display has failed.

Resolution

  • Replace drop down cable.
    • Note: Contact your Reseller or Daktronics (1-800-325-8766) for replacement options.

KB ID: DD3501456


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