Missing MediaRTD folder on the DMP8000

​Symptoms

  • MediaRTD files must be placed in MediaRTD folder located inside Content folder C:\ProgramData\Daktronics\VNet4\Content\MediaRTD
  • In some cases this folder does not exist on the player computer and has to be manually created before MediaRTD content can be added.

Environment

  • DMP8000

Cause

Resolution

  • Version 7.12.0.30 of the DMP will create the MediaRTD folder on startup if that folder does not already exist

Work Around

  1. Manually create folder C:\ProgramData\Daktronics\VNet4\Content\MediaRTD​

KB ID: DD3485019


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