Content in Venus Control Suite doesn't appear on sign or in the dashboard, No playlist files added

Symptoms

  • Content in Venus Control Suite (VCS) isn't appearing on the display or on the dashboard.
  • When viewing the playlist, "0 Items" may appear under the title.

Environment

  • Venus Control Suite Daktronics Hosted (VCS DHS)

Cause

  • There are no playlist files in the playlist.

Resolution

  • Add playlist files to the playlist.
    • Under Playlist Files, click Edit.
    • Choose the files you want to add to this playlist by selecting the + button in front of each file.
    • Click Save to return to playlists page.


KB ID: DD3466499


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