New install; Venus 1500 will not recognize my new GS6 display

Symptoms

  • Attempting to configure Venus 1500 during first time fire-up (FTFU) to add my new GS6 display and it will not recognize it.

Environment

  • Venus 1500
  • GS6

Cause

  • Venus 1500 does not control the new GS6 displays.
    • GS6 displays use Venus Control Suite (venus.daktronics.com) cloud server to create content and playlists.

Resolution

  1. Plug the sign into a network with access to the internet.
  2. Use venus.daktronics.com and log in with provided user credentials to control the sign.

KB ID: DD3394004


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