Display is dim, Multi Directional Light Sensor (MDLS), Configuration incorrect.

Potential Symptoms

  • Dimming is showing Auto [0] 4 or Auto GPS.
  • Display is too dim. (lower than 30%)
  • New light sensor installed display not switching out of GPS dimming.
  • The VIP status shows a sensor reading at normal levels for the front and back of the sensor, but the "level" (or bottom) sensor is very low.949444_6-22-2017 9-00-26 AM.jpg

IDM Symptom

  • Photocell Failure alert on VIP in IDM.

Environment

  • Product Family: Billboards
  • Product: DB-4200, DB-5000, VIP-5060
  • Component: Multi Directional Light Sensor, VIP configuration
  • Control System: Venus Control Suite

Cause

  • Light sensor is configured incorrectly.

Resolution

  1. Set correct configuration in the VIP.
    • Sensor Address: 2
    • Sensor Type: CAN MULTI DIRECTION
    • Connected to: Controller
    • Contrast Scalar: 120 is the standard (can be adjusted if need be)
       
  2. Click the Send Configuration button.

    KB ID: DD2763725


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