Venus 1500 Software Support

Daktronics Venus 1500 V4 message display software gives display owners the tools to effectively create great-looking content and efficiently schedule that content to their display.
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Search the knowledge base

If you can't find a solution in the knowledge base or are unsure how to use this information, please contact Daktronics tech support at 1-800-325-8766.

Common Questions

​​​​Venus 1500 software download and updates.

Did you just get a new computer?
Wondering how to reinstall Venus 1500 after a computer crash, hard drive reimage, or new computer purchase?

Read the guide here.

Just getting started?
Read the Venus 1500 Software Quick Start Guide.

Download the PDF guide.

Not sure what version you have?
Find which version of Venus 1500 v4 software you are using with our Version Guide, which will show you how to locate this information.

Download Venus 1500 Today


Venus 1500 Blog 

Follow Our Venus 1500 Training Blog

Read the blog to get help running your Venus 1500 software and pointers for creating content on your display.

Venus 1500 Blog



Learn how to run your Venus 1500 software. 

Follow Step-by-Step Worksheets

Our self-guided training will teach you how to insert and edit text, work with multimedia presentations, create transition effects, schedule display content, and much more.

Visit the Venus 1500 Learning Center



Purchase effective, ready-to-go content packages.

Your money-making campaign or efforts to reach your community is just a click away. View and purchase content from our easy-to-use online store. Created by our professional creative services team, content packages range from retail to seasonal to charitable offerings to social media and more. Just shop, click, download, and use.

Shop Our Online Store

Software Training Assistance

If your equipment is working properly and you have a question on how to use the features of Venus 1500 software, one of our software trainers would be happy to give you a callback to assist you. The typical response time is less than four hours during Daktronics corporate business hours Monday-Friday, 8am – 5pm Central Time).

Request Service

Non-Urgent Service Requests

Use the Daktronics MySupport Portal to:

  • Create a new service case
  • View open service cases
  • Check order and shipping status
  • Verify account information
MySupportAccess MySupport

If you do not have a MySupport account, you can also use our service request form.

Sign Companies that don't have MySupport accounts can submit requests here.

Urgent Service Requests

The fastest way to contact customer support is to call us. To help expedite your call:

  • Have your case number available if one has been assigned to you.

  • If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.

United States & Canada 1-800-325-8766

Outside the USA & Canada +1-605-697-4000