Venus 1500 Software Support

Want to learn how to use your Venus 1500 control software? Want to get maximum effectiveness from your display? We offer a variety of training options to meet your needs.

Need to update Venus 1500 Software?

Having a problem with Venus 1500? Search the knowledge base.

If you cannot find a solution in the knowledge base, or are unsure how to use this information, please contact Daktronics tech support at 1-800-325-8766.

Venus 1500 FAQ's

Galaxy Message Display FAQ's

How to download & install the M2Config Utility on your computer?

Can't find what you're looking for? We're here to help.

Non-urgent Venus 1500 Requests

Non-urgent assistance requests or questions can be submitted to our service team through our request form. The typical response time is less than four hours during Daktronics corporate business hours (Monday - Friday, 8am - 5pm CST).

Urgent Venus 1500 Requests

The fastest way to contact customer support is to call us. To help expedite your call:

Have your case number available if one has been assigned to you.
If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.

United States & Canada

1-800-325-8766

Outside the US & Canada

+1-605-697-4000

Purchase effective, ready-to-go content packages.

Your money-making campaign or efforts to reach your community is just a click away. View and purchase content from our easy-to-use online store. Created by our professional creative services team, content packages range from retail to seasonal to charitable offerings to social media and more. Just shop, click, download, and use.

Need a Venus 1500 manual?

Manuals and Guides
Venus 1500 Software Version 4 Operation Manual (4.5mb) Venus 1500 Version 4 Software Quick Start Guide (1011.1kb) Venus 1500 Version 3 Manual (6mb) Media Kit for Venus 1500 Download Instructions (1021.7kb)

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Looking for Venus 1500 training materials?

RESOURCES
What is Venus 1500?
Creative Services Content

TRAINING

Web seminars
One-on-one Webinar
One-day Workshop
Preparing For /Joining a Web Seminar

VIDEO TUTORIALS

Installation & Set Up
Software Help & Training
Creating Display Messages
Scheduling Display Messages

Have a feature request? Find a bug? We want to know about it.

Whether you have suggestions for how we can improve customer service or ideas to make our products better, we'd love to hear it! Share your thoughts with us.