Daktronics Customer Support

Have a question? Find a solution in the knowledge base.

If you cannot find a solution in the knowledge base, or are unsure how to use this information, please contact Daktronics tech support at 1-800-325-8766.


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Non-urgent Service Requests

Non-urgent assistance requests or questions can be submitted to our service team through our request form. The typical response time is less than four hours during Daktronics corporate business hours (Monday - Friday, 8am - 5pm CST).

Request Service Assistance

Urgent Service Requests

The fastest way to contact customer support is to call us. To help expedite your call:

  • Have your case number available if one has been assigned to you.
  • If you require technical assistance to trouble-shoot your system, please call from where the equipment is located and have everything connected and powered up.

United States &
Canada

1-800-325-8766

Outside the US & Canada

+1-605-697-4000


Software Training Assistance

If your equipment is working properly and you have a question on how to use the features of Venus 1500 or Visiconn software, one of our software trainers would be happy to give you a callback to assist you. The typical response time is less than four hours during Daktronics corporate business hours (Monday-Friday, 8am – 5pm CST).


Browse Support Resources by Product Category

Please search the knowledge base above if you don't see your product category listed below.




Bomgar

Start Bomgar session.

If a Daktronics technician requested to initiate a Bomgar session with you, please click the button on the left. If you are not currently working with a technician, please call the appropriate support phone number.



We value your feedback.

Whether you have suggestions for how we can improve or ideas to make our products better, we'd love to hear it! Share your thoughts with us.