Unable to connect to VFC-3000 using DFTP software

Potential Symptoms

  • Unable to connect to VFC-3000 using DFTP.
  • Remote (target) does populate or is grayed out in DFTP.
  • No information shows up when connected using DFTP.

Environment

  • Product Family: Transportation
  • Product: Vanguard
  • Component: VFC-3000
  • Control System: DFTP software

Cause

  • Community name is not at default.
  • Communication port is not set at 161.

Resolution

  • Do one of the following or all steps if necessary.
    • Change Community name.
    • Change IP port.
    • Factory reset the controller and change back settings once done using DFTP.

KB ID: DD4651340


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