Getting "You must have a display or display type created before opening a presentation" when trying to open content studio.

Potential Symptoms

  • Getting "You must have a display or display type created before opening a presentation" when opening content studio.

Environment

  • Product Family: DVN
  • Product: Software
  • Component: Content Studio
  • Control System: Display Studio version 2.17.0.76

Cause

  • V1500 is installed.

Resolution

  • Turn off the firewall.
  • Run windows updates.
  • Uninstall V1500 completely.
  • Re-install Display Studio version 2.17.0.76 and select repair.

KB ID: DD4603277


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