Unable to add background picture in Content Studio.

Potential Symptoms

  • In Content Studio, when trying to add a picture to your slide, the file your image is in does not show in the insert picture file explorer.

Environment

  • Product Family: Message Displays, Billboard
  • Product: VCS (Venus Control Suite), Content Studio, Venus 1500
  • Component:
  • Control System:

Cause

  • Folder is in the Zipped format

Resolution

  • Unzip or Extract folder to view files.

KB ID: DD4601314


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