Basketball SportsApp gives Crash error when trying to open.

Note: For software updates and creative content subscriptions, please log in to your AJT service portal

Potential Symptoms

  • When launching app, it will crash.
  • Crash - Wrote MiniDump to C:\Users\AJT\AppData\Local\Temp\...(.dmp)
    2019-10-29_11-42-49.png

Environment

  • Product Family: Software and Controllers
  • Product: Live Book GFX®,  Basketball SportApp
  • Component:  
  • Control System: AJT Systems a Division of Daktronics

Cause

  • Software not being ran as an Administrator.

Resolution

  • Right click the app, and "Run as Administrator".
  • Set Compatibility mode in the app properties with "Run as Administrator" box checked and Apply changes.
    2019-10-29_12-08-47.png

KB ID: DD4548770


Fill out my online form.
DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.