All Sport 5000 frozen on bootup prompt

Potential Symptoms

  • All Sport stuck on prompt asking if you want to resume game on the same code that was used during the last usage of the All Sport.
  • Resume game prompt on line 1 - "PREV CODE q535" and line 2 showing "RESUME GAME?" (The q isn't actually a lower case q but rather an artifact on the readout).

Environment

  • Product Family: Sports Product
  • Product: Scoreboard and Timing Systems
  • Component: All Sport 5010R6
  • Control System: All Sport firmware 4.2.4

Cause

  • Unknown

Resolution

  • Replace the All Sport console with a spare or replacement console.

KB ID: DD4311779


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