SNMP Error - Bad value for DMS graphic status .1 when trying to play message in Vanguard Professional software

Potential Symptoms

  • SNMP Error - Bad value for DMS graphic status .1 when trying to play message in Vanguard Professional software
  • Able to get status of display and play messages with text only
  • Unable to add messages with graphics to display message library

Environment

  • Product Family:  VL-3550 series displays
  • Product:  VL-3550
  • Component: VL-3550 controller (M3 with NTCIP firmware)
  • Control System:  Vanguard Professional software

Cause

  • Unknown

Resolution

  • If performing reset - clear memory and cleaning up graphics does not work, then replace controller.

KB ID: DD4299660


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