Sportsapp will not launch, exits with SportsApp has stopped working error

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Potential Symptoms

  • When launching the SportsApp for a specific sport, the software will not open and a Windows error pops up that says "[SportsApp] has stopped working" with options to debug or close.

Environment

  • Product Family: Software and Controllers
  • Product: Live Book GFX®, Basketball SportApp
  • Component: 
  • Control System: AJT Systems a Division of Daktronics

Cause

  • Corrupted install.

Resolution

  • Run the installer for that sport. Installers can be downloaded from the AJT dashboard.

KB ID: DD4287517


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