How do I run Daktronics Support Utility for All Sport Pro?

Question

  • How do I pull diagnostic logs using Daktronics Support Utility?

Environment

  • Product Family: Sports Product
  • Product: All Sport Pro
  • Components: Daktronics Support Utility
  • Control System:

Answer/Steps

  1. Daktronics Support Utility is installed with All Sport Pro; to access it, navigate to C:\Program Files\Daktronics\All Sport\Support from the system's server computer.
  2. Left-click to launch DaktronicsSupportUtility.exe. The pop-up below will appear
    • ASPDSU.png
  3. Left-click on the Zip Log Files button to generate zip file.
  4. Save zip file to folder.

KB ID: DD4286377


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DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.