Unable to save presentation in Venus (VCS); Unsupported browser

Potential Symptoms

  • Unable to save presentation in Venus.
  • When trying to save presentation, getting an error that it is unable to save it and that media may be missing or no longer exists.

Environment

  • Product Family: Software
  • Product: Venus web presentation
  • Component: Internet Explorer
  • Control System:  Venus Control Suite (VCS) - Dak Hosted

Cause

  • Venus logged into on unsupported browser.

Resolution

KB ID: DD4282220


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