SportsApp scorebug animation plays back slow

Note: For software updates and creative content subscriptions, please log in to your AJT service portal

Potential Symptoms

  • Livebook Scorebug animation plays back slow.

Environment

  • Product Family: Software and Controllers
  • Product: Live Book GFX®, SportApp
  • Component: Scorebug
  • Control System: AJT Systems a Division of Daktronics

Cause

  • Monitor refresh rate is set to 30hz on the computer. 

Resolution

  • Go to Display Settings and set the monitor refresh rate to 60hz. 
    1. Right click on the computer desktop and select Display Settings.
    2. Click on Display adaptor settings.
    3. In the adaptor settings window select the monitor tab.
    4. Select 60hz if available and apply.
Monitor settings.PNG
  • If 60hz is not available setting then replace the monitor with one that will support 60hz.

KB ID: DD4276045


Fill out my online form.
DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.