No Content Event in IDM, Content Very Dark.

Potential Symptoms

  • IDM alert "No Content"
  • IDM help classifies the no content event as "The VIP-5060 is receiving a content signal, but has determined that the signal only contains black frames.". 

Environment

  • Product Family: Billboards
  • Product: DB-4200
  • Component: VIP-5060
  • Control System:

Cause

  • Content created to be very dark on purpose:
  • Casper.PNG

Resolution

  •   Unknown.

For Temporary Operation 

  •   Display is fully functional, showing intended content as desired. The IDM error can be disregarded. 

KB ID: DD4211116


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