Vanguard controlled sign blank, sign output resolution not set correctly.

Potential Symptoms

  • Sign is blank, will not play content or test patterns.
  • DMP and VIP showing content should be playing
  • Modules show 1 on 7 segment indicator.
  • VIP test patterns work but DMP generated ones do not.
  • Module address test pattern works but alphabet does not.
  • Output resolution for a Vanguard display.

Environment

  • Product Family: Transportation
  • Product: VFC, VS6, VT6, VC6
  • Component: VFC, DMP-5050,PLR
  • Control System: Vanguard

Cause

  • Display resolution and sign dimensions incorrect on the DMP player.

Resolution

  • VFC controlled displays, VS6, VC6, VT6 controlled by DMP-5050 signs will be 1280x720 for output resolution (output 1) and (sign 1 or Primary) on the DMP.
  • The configuration for the display will also need to be correct (NTCIP car icon) according to the sign height, width, module size etc.
  • The display may or may not have a Translation table loaded on the VIP (this needs to be loaded if there is one).
  • See images below for how the displays should be set.

sign res.PNG

    Capture.PNG

    KB ID: DD4193191


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