Not able to load Back up Database into Venus 1500, Wrong SQL Version.

Potential Symptoms

  • Backup database fails to load after manually installing SQL 2014.
  • Get error: "An unknown error occurred. SQL Path for Nucleus instance doesn't exist in registry" when loading in database.

Environment

  • Product Family: Software
  • Product:
  • Component: SQL 2014
  • Control System: Venus 1500 V4 

Cause

  • When manually installing SQL 2014, the 64 bit version was installed instead of the x86 version.

Resolution

  • Re-install SQL using the X86 version.

KB ID: DD4191941


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