Price sign blanking until power is cycled; Issue with driver
Potential Symptoms
- Price sign keeps going blank after a few days but is resolved with a power cycle.
- Issue is recurrent even after replacement of power supply.
- When price panel is in locked up state, panel is blank, not even the decimal is lit.
- DS4 LED (heartbeat) on affected driver is lit solid when locked up (normal behavior is DS4 should blink once per second when status is OK).
Environment
- Product Family: Digit and Price Displays
- Product: FL-3000
- Component: Driver (0A-1611-0400)
- Control System: FLR3-100
Cause
- Unknown issue with repeat driver lockup.
Resolution
- Replace driver with 0A-1611-0401.
For Temporary Operation
- Cycle power.
KB ID: DD4174321
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