Ross triggers are not working; Display Studio on SCS-P not running.

Potential Symptoms

  • Triggers not activating on Show Control computers.
  • Using a client such as SCU-1 or SCU-2

Environment

  • Product Family: Control Systems
  • Product: Display Studio Trigger Widget
  • Component: Ross Switcher

Cause

  • SCS-P is not powered on or does not have Display Studio running.
  • Ross will have been set up to communicate with SCS-P.

Resolution

  • Verify SCS-P is powered on with Display Studio running.

KB ID: DD4154573


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