HP Touchsmart BSOD after Windows Updates

Potential Symptoms

  • After recent Windows Updates HP Touchsmart All-in-One boots up then after about three seconds goes to BSOD (Blue Screen of Death)

Environment

  • Product Family:  Control System
  • Product:  HP Touchsmart All-in-One
  • Component:  HP Touchsmart All-in-One PC
  • Control System:  Show Control

Cause

  • AVG Web Browser

Resolution

  • Bootup into Safe Mode and uninstall AVG AV and AVG Web Browser

KB ID: DD4137592


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