No communication at base of the display using Server Radio cable and adapter; design error.

Potential Symptoms

  • Unable to communicate at the base of a digit display using the FLXR Server Radio to DM-100 W-3260708 cable and 0A-1611-0055 RJ45-DB9 adapter; Design error with the 0A-1611-0055 adapter and the W-3260708 cable.
  • Unable to communicate at the base of the display when plugging in directly to the outdoor j-box/access port.
  • Using RJ-45 to DB9 adapter and FLXR cable that goes from the DM-100 to server radio.

Environment

  • Product Family: Digit and Price Displays
  • Product: FL-3000, FL-4500
  • Component: W-3260708 - HARN; DB9 M TO RJ45 M, 6', 0A-1611-0055 - RJ45-DB9 adapter, Outdoor J-box/Surge Card
  • Control System: DM-100

Cause

  • Design error with the 0A-1611-0055 adapter and the W-3260708 cable.

Resolution

  • Use a W-1267 (CABLE; RS232 DB9 MALE TO DB9 FEMALE, 10FT) cable from the DM-100 to the outdoor J-box at the base of the display for direct communications.

KB ID: DD4128217


Fill out my online form.
DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.