RTD Data not showing/updating/paging in the 7000 RTD Monitor, Data Monitor Open

Potential Symptoms

  • RTD will not show, update, or page when you are viewing it in the RTD Monitor in Venus diagnostics
  • Data monitor was open listening to the same port and updating properly
  • same ITF File being used in these monitors at the same time.

Environment

  • Product Family: Software
  • Product: Venus 7000, Data Monitor
  • Component: RTD
  • Control System: Venus 7000 (V6.29.x.x)

Cause

  • (Speculative) both programs are using the same ITF at the same time
  • (Speculative) .NET Framework may have interfered

Resolution

  •   Don't run both monitors at the same time.

KB ID: DD4126001


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