Fuel price communication issue, no line of sight with antenna

Potential Symptoms

  • Trouble communicating.
  • Unable to change prices, or responses are inconsistent.
  • Price will not update at all

Environment

  • Product Family: Digit and Price Displays
  • Product: FL-3000
  • Component: FLR3-100 radio kits
  • Control System:

Cause

  • The antenna was installed on the wrong side of the pylon structure.
    • There is no line of sight from controller to the antenna.

Resolution

  • Move the receiver card and antenna to the side facing the building, for clear line of sight, where the user will be operating from.

For Temporary Operation

  • Walk to a location that gives you line of sight access to the antenna on the display and attempt to control the display from there.

KB ID: DD4118848


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