VCS sales percentage incorrect after saving, oversold slot warning ignored.

Potential Symptoms

  • The percentages of group sales are not adding up correctly.
  • When hovering over a sale in Ad Grid, hover percent may not match the one displayed after clicking the sale.
  • Sales slot with negative views and percentages.
  • Sales over 100 percent sold. Additional lines on one slot with 100% on one sale.
  • 3 sales in a slot at 50% when mouse is hovering over them, but would change to 0% when they are opened.
  • Sales in a slot are individually over 100%, for example 117%.

Environment

  • Product Family: Billboards, Software
  • Product:
  • Component: Sales
  • Control System: Venus Control Suite (VCS)

Cause

  • Sale saved while disregarding the "No open slots on or after (Month, Day, Year)" error message.

Resolution

  • Update VCS to version 19.4.2305.0.

For Temporary Operation

  • Adjust sale to not include oversold days.

KB ID: DD4105261


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