eCCB, Poor or No communication due to poor signal, Missing or broken antenna

Potential Symptoms

  • Loss of communication from mobile device to the sign.
  • Low signal strength when standing next to the sign.


  • Product Family: Message Displays
  • Product: eCCB
  • Component: Antenna
  • Control System: Web Browser User Interface


  • Missing antenna.
  • Broken antenna.


  • Install replacement antenna.

KB ID: DD3945026

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