eCCB, No communications, Missing antenna

Potential Symptoms

  • Loss of communications from mobile device to the sign.
  • Low signal strength when standing next to the sign.

Environment

  • Product Family: Message Displays
  • Product: eCCB
  • Component: Antenna
  • Control System: Web Browser User Interface

Cause

  • Missing antenna.

Resolution

  • Install replacement antenna.

KB ID: DD3945026


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