My IEM (In Ear Monitor) System isn't communicating

Potential Symptoms

  • My IEM (In Ear Monitor) System isn't communicating even though the transmitter and receiver are both turned on and synced to the same frequency

Environment

  • Product Family: Audio Systems
  • Product: SSR-200, SSR-300, Custom
  • Component: ​Shure PSM900 (P9RA, P9T)
  • Control System:

Cause

  • The RF switch on the transmitter is turned off

Resolution

  • Turn on the RF switch to start radio communications between the transmitter and receiver
    IEM RF Switch.pngIEM RF Switch.png

KB ID: DD3871398


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