Both TISSOT scorer table lights will not illuminate- yellow LED does not flash

Symptoms

  • Both STLights won't illuminate.

Environment

  • Product Family: Shot Clock
  • Product: TISSOT Interface, TISSOT Shot Clocks
  • Component: Scorer Table Connection Box (STBC), NBA TISSOT Timer (NTT)
  • Control System: NBA Arenas

Cause

  • The Scorer Table Connection Box (STCB) receives no data from the NBA TISSOT Timer (NTT). The yellow LED on the STCB does not flash.

Resolution

  1. Check the cable connection between the NTT and the STCB.
  2. Temporarily replace the concerning 5-pin-FISCHER cable with any other cable of the same type (e.g. Floor Shot Clock connection cable).
  3. Connect the STCB connection cable to a different plug of the same type (e.g. Floor Shot Clock) on the NTT, to see whether the STCB connector on the NTT is defective

also see:

Both TISSOT scorer table lights will not illuminate- connection disrupted or defective

KB ID: DD3655243


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