Both TISSOT scorer table lights will not illuminate- connection disrupted or defective

Symptoms

  • Both STLights won't illuminate.

Environment

  • Product Family: Shot Clock
  • Product: TISSOT scorer table lights (STLights)
  • Component: Scorer Table Connection Box (STBC)
  • Control System: NBA Arenas

Cause

  • Connection cable or power supply could be disrupted or defective.

Resolution

  1. Check the cable connections between both STLights and the Scorer Table Connection Box (STCB).
  2. Check the external power supply of the STCB.
    1. The status LED on the external power supply should illuminate in blue.
    2. In case it does not, also verify the mains power supply.
  3. Replace the external power supply for the STCB.

also see:

Both TISSOT scorer table lights will not illuminate- yellow LED does not flash

KB ID: DD3655239


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