Both TISSOT Stanchion Shot Clocks won't display data after switching on power- no flashing yellow light

Symptoms

  • Both Stanchion Shot Clocks won't display data after switching on power.
  • The power-on self-test was successful.

Environment

  • Product Family: Shot Clock
  • Product: TISSOT Interface
  • Component: TISSOT Stanchion Box, NBA TISSOT Timer (NTT)
  • Control System: NBA Arenas

Cause

  • The Stanchion Box receives no data from the NBA TISSOT Timer (NTT). The yellow status LED on the Stanchion Box doesn't flash.

Resolution

  1. Check the cable connection between NTT and Stanchion Box.
  2. Temporarily connect the plug of the concerning Stanchion Box on the NTT to the socket of the second Stanchion Box or Floor Shot Clock (in order to see whether it is a cable or NTT/connector problem).

Also see:

Both TISSOT Stanchion Shot Clocks won't display data after switching on power- flashing yellow light

KB ID: DD3655176


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