Scrolling text stops before it gets to the end of the text in Content Studio

Potential Symptoms

  • In Content Studio, text will stop scrolling before the list is completed.

Environment

  • Product Family: Software and Controllers
  • Product: Content Studio
  • Component: Scrolling Text
  • Control System:Venus 1500, Show Control, Venus Control Suite Daktronics Hosted, Venus Control Suite Local Hosted

Cause

  • Unknown, Suspect an error with how Content Studio calculates the run time of scrolling text.

Resolution

  1. Update Content Studio to the latest version.
  2. Delete the scrolling text and re-create the scrolling text so Content Studio can re-calculate the scrolling text run time.

 

For Temporary Operation

  •     Open Content Studio and open the file that was created with the scrolling text.
  •     Double click on the list to open the Scrolling Text box where you can edit or enter the text.
  •     At the end of the last piece of text, hit the enter key until all of the text has scrolled as far as you want it.  Looking at the picture below, in the white box where you type your content you need to keep hitting enter until the list in the black box moves up as far as you want it. Scrolling text.png

KB ID: DD3622880


DISCLAIMER: Use of this content may void the equipment warranty, please read the disclaimer prior to performing any service of the equipment.

DAKTRONICS DOES NOT PROMISE THAT THE CONTENT PROVIDED HEREIN IS ERROR-FREE OR THAT ANY DEFECTS WILL BE CORRECTED, OR THAT YOUR USE OF THE CONTENT WILL PROVIDE SPECIFIC RESULTS. THE CONTENT IS DELIVERED ON AN "AS-IS" AND "AS-AVAILABLE" BASIS. ALL INFORMATION PROVIDED IN THIS ARTICLE IS SUBJECT TO CHANGE WITHOUT NOTICE. DAKTRONICS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTIES OF ACCURACY, NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. DAKTRONICS DISCLAIMS ANY AND ALL LIABILITY FOR THE ACTS, OMISSIONS AND CONDUCT OF YOU OR ANY THIRD PARTIES IN CONNECTION WITH OR RELATED TO YOUR USE OF THE CONTENT. ADJUSTMENT, REPAIR, OR SERVICE OF THE EQUIPMENT BY ANYONE OTHER THAN DAKTRONICS OR ITS AUTHORIZED REPAIR AGENTS MAY VOID THE EQUIPMENT WARRANTY. YOU ASSUME TOTAL RESPONSIBILITY FOR YOUR USE OF THE CONTENT AND ANY LINKED CONTENT. YOUR SOLE REMEDY AGAINST DAKTRONICS FOR DISSATISFACTION WITH THE CONTENT IS TO STOP USING THE CONTENT. THIS LIMITATION OF RELIEF IS A PART OF THE BARGAIN BETWEEN THE PARTIES.

The above disclaimer applies to any property damage, equipment failure, liability, infringement, or personal injury claim arising out of or in any way related to your use or application of the content, whether such claim is for breach of contract, tort, negligence or any other cause of action.