Getting an error when trying to download multiple files in Visiconn from the media library.


  • Receiving "Request Error" when trying to download multiple pieces of content from the media library in Visiconn at one time.


  • Visiconn


  • Two files had the same name.


  • Rename one of the files in the media library and then check all files to download.

KB ID: DD3590121

Fill out my online form.
DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.