eCCB, Safari cannot open the page because it could not connect to the server

​​​​​Symptoms

Environment

  • Product Family: Message Displays
  • Product: eCCB (Electronic Changeable Copy Board)
  • Components: Safari Web Browser
  • Control System: iOS device

Cause

  • Unknown.

Resolution

  • Unknown.

Work Around

  • ​Close out of the current tab, open a new tab, and attempt to access the web configuration page.​

KB ID: DD3581092


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