Display blank, "No Content" event, no connection between DMP and VIP inside the DMP-8065

Symptoms

  • Sign is blank.
  • VIP has a "No Content" event in IDM.
  • Are able to communicate with the VIP and DMP.
  • DMP is showing it's outputting to the secondary display.
  • VIP shows that it's not receiving a signal.
  • Test Patterns run fine from the VIP.
  • A power cycle of the DMP did not fix the issue.

Environment

  • DB-5000

Cause

  • Likely a bad connection between the DMP and the VIP inside the DMP-8065.

Resolution

  • Replace the DMP-8065.

KB ID: DD3579924


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