Venus Control Suite, Sign is playing the same message every other message when it should not be

Potential Symptoms

  • Sign is playing the same message every other message when it should not be.

Environment

  • Venus Control Suite

Cause

  • Playlists configured improperly:
    • One or more playlist's Playlist Mode is set to Play One File.
    • User added message that is playing multiple times to each playlist.
      4c259dd46baada798128bd6de78d1acc.png

Resolution

  1. Set Playlist Mode to Play All Files.
  2. Ensure playlist is configured properly and there are not duplicates or the same message in multiple playlists.

KB ID: DD3575598


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