Unable to open Venus 1500, Nucleus and Fusion errors

Potential Symptoms

  • When launching Venus 1500 the software will freeze and give an error that Nucleus or Fusion is not started.

Environment

  • Product Family: Message Displays
  • Product:
  • Component:
  • Control System: Venus 1500 V4

Cause

  • Windows services not started.

Resolution

  • Restart computer.

For Temporary Operation

  1. Manually start services per DD2236444; How do I manually start, restart or stop the SQL Server (NUCLEUS), Daktronics Fusion and Daktronics Nucleus Server services?

KB ID: DD3378346


Fill out my online form.
DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.