- How do I check that my sound system is operating properly?
- How to use the Sportsound Monitor Panel Applications?
- Explanation of the Sportsound Monitoring Applications
Product Family: Audio Systems
Product: Sportsound 200, 500HD, 1500HD, and 2000HD
Control System: Sportsound Monitor Application
- The Sportsound Monitoring Applications provide diagnostic information on the 500HD, 1500HD, and 2000HD outdoor sound systems.
- The instructions outlined below are also referenced in the following video link, use these resources to start communicating with the system and follow the diagnostic process.
- Sportsound Monitoring Application Operation Video.
- The video is only 6 minutes long and well worth watching if you service or work with Daktronics audio systems.
- Additional software mentioned in the video for additional troubleshooting can be obtained by following instructions at the bottom of this page.
- Download the corresponding monitor panel for your system from: https://www.daktronics.com/en-us/support/systems/Audio Systems
- Once downloaded, open the zip file and extract the folder inside to an easy to access location like the Desktop.
- Connect to the network switch for the sound system from either of the following locations, any open network port in the fiber box or control enclosure will work:
- Fiber Conversion Box
- Sound System Control Enclosure
Once physically connected to the system, set the computer IP Address to 192.168.1.160 and subnet mask to 255.255.0.0
- For the 500HD this is mounted near your 500HD sound system
- For the 1500HD and 2000HD this is located at the left of the cabinet when looking from the front and far right of the cabinet when looking at it from the back.
The amplifiers must have static IPs set and REV B firmware loaded to work with the monitor panels
- The monitor panels tend to work best with wifi turned off, and any VPN software disabled. Enabling airplane mode can assist with connection issues.
Open the monitor panel for the system being tested
- Systems installed prior to 2014 may not have static IPs set and will need to be set following instructions at the bottom of this page.
- When setting IPs it is recommended to update firmware to Rev B, if not already done. This is also covered at the bottom of this page.
The monitor panels are laid out as follows:
Click the START MONITORING button to start monitoring the amplifiers.
- Each dark gray box in the top row is a separate amplifier
- Each colored box corresponds to a frequency band specific speaker box as shown in the graphic at the bottom of the Monitor Panel: Highs = Red, Mids = Yellow, Lows = Green
It may take a few seconds for the amplifiers to come online.
Play some music and put all amplifier channels in standby, take them out of standby one channel at a time and listen to verify each channel is outputting audio.
- Amplifiers that are online will show a temperature other than 32°F
- Amplifiers that are offline will show a red offline indication
- If all amplifiers show offline, but audio does play from the sound system, it is likely that one of the following is the cause:
- The IP/Subnet settings on the computer are incorrect
- Static IPs and firmware have not been updated to be compatible with the Monitor Panels. See further instructions at the bottom of this page.
- There is VPN software running, or a wifi connection is interfering with Monitor Panel operation
- If some amplifiers show online and others are offline, this may indicate a bad amplifier. Additional troubleshooting using Cobranet Discovery is needed, see instructions at the bottom of this page.
Take all amplifier channels out of standby
Run Test Tones one at a time by pushing the Test Tone button at the top of each channel.
- Compare the value listed in the Impedance window to the value listed under each channel heading
- If the value falls within an ohm of the indicated range, that channel passes the test. If the value is open or farther outside the indicated range, this indicates a speaker problem.
Additional Resources and Software Install Instructions for setting IP addresses, firmware updates, and additional troubleshooting.
The steps outlined, if performed incorrectly, may result in equipment failure. Do not attempt these steps without proper training and understanding of product operation. Consult a Daktronics support technician if you need assistance.
Running the monitor panels will not result in equipment failure, but attempting to update firmware or set static IPs without proper training may cause equipment failure.
Advanced instructions are located in the Amplifier Field Guide:
A Cobranet Discovery instructional video is available: