GameDay Graphics media RTD is blank

Potential Symptoms

  • Bitmap spray chart files created by GameDay Chart Generator show the background image but do not show the chart image.

Environment

    Product Family: Software
    • Product: GameDay Chart Generator, DMP-8000
    • Component: Media RTD
    • Control System

    Cause

    • Firewalls on the GameDay chart generator computer were turned on

    Resolution

    • Disable firewalls on all computers and run plays to prove that chart information appears in the file. must be an incomplete game in DakStats

    KB ID: DD3307077


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