Display blank and showing "No Content Playing" in Venus Control Suite, No current sales

Potential Symptoms

  • Display blank and showing "No Content Playing" in Venus Control Suite (VCS).
  • Scheduled content report in VCS shows several messages that should be playing.
  • Specific pieces of content not playing on display.

Environment

  • Venus Control Suite (VCS)
    • Venus Pro Ad-Grid

Cause

  • No sales are made for the display, or sale was not made for specific content.
  • To verify, the Display Owner can see a No Sales indicator on the display slide-in when creating a playlist.  
    display owner slide in.jpg

Resolution

Venus Learning Center
For additional information, please visit:  http://www.daktronics.com/en-us/support/venus-control-suite/learning-center/Scheduling.

KB ID: DD3289979


Fill out my online form.
DISCLAIMER: Use of this content may void the equipment warranty, please read this DISCLAIMER prior to performing any service of the equipment.