VFC-3000 reports UPS COMM ERROR


  • VFC-3000 Reporting UPS COMM ERROR


  • VFC-3000 controller
  • ALPHA FXM Series UPS


  • Serial cable (DB9) between Auxiliary port on VFC-3000 and ALPHA FXM Series UPS is not installed.


  • Install the serial cable provided with UPS between VFC-3000 controller and ALPHA FXM Series UPS. The cable might have been left in the drawer of the traffic cabinet.
  • View Peripherals in VFC-3000 and verify UPS is reporting properly

KB ID: DD3253033

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