TriCaster Mini content tearing on Sport Star Live display

Potential Symptoms

  • Video is shifted or tearing.
    • Happens on mp4 and camera content that comes from the TriCaster Mini
  • Plugged DVI cable from TriCaster directly into a monitor and it displays fine.
  • Outputting 480i from the Mini.

Environment

  • SSL Display
  • TriCaster Mini

Cause

  • The TriCaster Mini has not been qualified for use with a Daktronics SSL system.
  • The TriCaster Mini has not been qualified for use with a VLink 1500.

Resolution

  • Daktronics has two qualified TriCaster options to replace a TriCaster Studio in a SSL system.  Contact Daktronics Technical Support for a quote.
    • United States & Canada 1-800-325-8766
    • Outside US & Canada +1-605-697-4000
  • Submit a Service Request form from Daktronics Support and reference this article.

KB ID: DD3244174


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