How to interpret the diagnostic (status) indicator LEDs on PL50 series modules

Topic

  • What are the common states for the diagnostic indicator LEDs on PL50 series mods and what do they mean?

Environment

  • Product Family: Billboards, Video, Message Displays
  • Product:
  • Component: PL50 Series Modules (Antaios, Helios, EOS, Griffin, Athena)
  • Control System:

Steps

  • Under normal operating conditions with content displaying, both diagnostic indicators should flash in unison with a slow steady rate.

 

  • If the PL5 signal is missing or invalid on either Port A or Port B, that diagnostic indicator will flash at a rapid rate.

 

  • When the VIP4060 or VIP5x60 is in a PL5 "Health Test" pattern for either Port A or Port B, the diagnostic indicators should flash in an alternating pattern similar to a school bus light.
  • Modules with both diagnostic indicators stuck solid on, may indicate hardware failure. A self-test is advised and replacing the module may be necessary. See DD2045394.
  • Modules without any diagnostic indicators showing may not be receiving power, or may have a hardware failure. Test incoming power to the module and replace if necessary.

KB ID: DD3175427


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