Diagnostics: Over Temperature Alert For Module; Module failure

Potential Symptoms

  • Potential poor image quality. If the module experiences a failure, it will not be able to play content correctly.
  • Module is blank.
  • Issue follows module when moved.

IDM / System Health Event(s)

  • Over Temp for module


  • Product Family: Billboards, Message Displays
  • Product: DB-2000, DB-6400, GS6
  • Component: Module
  • Control System:


  • Exceeding normal operating temperatures shortens the lifespan of the module and increases the risk of failure.
  • Module failure.


  • Inspect the display's ventilation/cooling system and verify that it is functioning correctly.
  • Replace the module that has over temperature.

For Temporary Operation

  • Move the module to the bottom right of the display, until module can be replaced.

KB ID: DD3106147

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