Display blank. Fiber output disconnected or connected incorrectly.

Symptoms

  • Message display is blank and shows no bootup if VIP is power cycled.
  • Able to access VIP and DMP web utilities but there is no PLR information listed in Advanced > Diagnostics.
  • PLR has power and is rapidly cycling through error codes but PLR self tests all pass.

Environment

  • DVNMC Display
  • DMP-8065 configured VIP-4060

Cause

  • Fiber output from VIP is either hooked up wrong (swapped) or disconnected.

Resolution

  • Connect fiber to VIP output correctly.

KB ID: DD2886421


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