No audio out of the TriCaster.

Potential Symptoms

  • No audio will play out of the TriCaster from either DDR, or AUX sources.
  • No channels appear muted.

Environment

  • Product Family: Video; Audio
  • Product: NewTek TriCaster
  • Component: TriCaster 450/455/TC-1
  • Control System: TriCaster

Cause

  • Slider bar for gain level was at minimum level for the external audio device(s).

Resolution

  • In the lower screen of the TriCaster click the EXTERNAL AUDIO or AUDIO MIXER tab and turn the gain level up for the correct output device.
    (Ensure that you don't bring audio levels up too high so clipping/distortion come into play; verify with visual meters.)

KB ID: DD2646348


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