Degree symbol not showing in layout when data field format selected has a degree symbol; Unknown Cause

Potential Symptoms

  • The temp data field seems to have lost the ability to display the degree symbol.
  •  Degree symbol is  no longer displaying in the software in the presentation layout screen with a selected temp data field that should show it.
  •  Degree symbol is no longer showing on the display.

Environment

  • Product Family: Software
  • Product: Venus 1500 (4.16)
  • Component: M3, Content Studio, Windows 7
  • Control System: Venus 1500 v4

Cause

  • Unknown.

Resolution

  1. Ensure Venus 1500 SW is at the most current version.
    • If not, update to latest version.
  2. Run a repair on the Venus 1500 software.

KB ID: DD2335200


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